5 Useful Steps to Case Solving
In order to aid you in your preparation for the upcoming NUS-SP Group Case Competition, we have come up with 5 easy steps to case solving!
Step #1: Define the Problem
The trick is to understand the fundamental problem that resulted in the current predicament instead of analysing the symptoms. Try to consider various perspectives before committing to a strategic direction!
(MindTools offer multiple guiding aids in this aspect.)
Step #2: Prioritize the Problems
Even though there is usually one main issue to be solved, a case may contain multiple sub-issues that require attention as well. As such, it is essential to prioritize your list of problems so as to tackle the major ones first.
(The Happy Manager provides useful tips on Problem Solving.)
Step #3: Consider Alternative Solutions
This is the time to brainstorm for ideas and solutions for the identified problems!
Develop as many solutions as possible so that you have a plethora of options to consider. Do avoid passing judgements during this phase to ensure effective development of solutions. However, it is important to consider the risks involved as well.
(Free Management Library explores the Rational and Organic Approaches to Problem Solving.)
Step #4: Select the Best Alternative
Based on the list of possible alternatives, select the one that best solves the problem. Ensure that it provides a long-term solution to the problem and it is realistic/achievable based on the constraints/limitations.
Step #5: Develop Action Plan
Establish concrete plans to implement the final solution. This includes the development of the relevant tactics and performance measurements/metrics for continuous monitoring. In addition, it is essential to develop contingency plans to mitigate possible risk.